Sanitary devices of

Service to tourists

When you are enjoying a well-deserved holiday in Mallorca, an unexpected health problem can completely ruin your experience. In an unfamiliar place, dealing with a medical emergency can be a distressing and stressful situation. Language barriers, lack of knowledge of the local health system and uncertainty about where to get appropriate medical help can create a sense of vulnerability and worry.



The advantages we offer

about us

Our Hotel Assistance

In this context, we want you to know that we are here for you, providing comprehensive assistance at the hotels in Mallorca. In our commitment to ensure that your holiday is safe and worry-free, we have established a medical assistance service directly at our hotel facilities.

What does this mean for you?

  • Medical Care at the Hotel: In case you face a health problem during your stay, you can count on us. Our medical team will be available at the hotel to attend to your medical needs immediately.
  • Communication without Barriers: We eliminate language concerns.Our medical and customer service staff speak multiple languages, facilitating effective communication at critical moments.
  • Access to the Local Health System: If the situation requires specialised care, we are connected to a network of trusted local health professionals and hospitals.We'll know exactly where to refer you for the right medical care.
  • Transport and Coordination: If you need medical transport or evacuation, we will take care of all the details to ensure that you receive the necessary care in a timely manner.
  • Pharmacy and Medical Supplies: For minor medical needs, we have an on-site pharmacy and basic medical supplies available.

In short, no matter where you are in Mallorca, we are committed to providing you with a safe and worry-free travel experience. Our hotel assistance is a reflection of our commitment to your well-being during your stay in beautiful Mallorca. Your health and peace of mind are our number one priority.


Our App

What are you waiting for to try our revolutionary app?

google play storeapp store
Emergentes-24 mobile app

Do you have doubts?

Contact us

At Grupo Emergentes 24, we are here to provide you with the medical attention you need during your holidays on the island. If you require assistance or have a medical emergency, do not hesitate to contact us.

+34 971 57 84 73

Camí de Muntanya, 10, 07141 Poligono Industrial de Marratxi, Illes Balears


Frequently asked questions